Don't like her responses to bad reviews at all. I mean calling a client delusional instead of admitting no connection is just mean. Haven't personally tried her and appears to have a gift but she also seems a tad risky...
Btw from my own perspective, be aware that some readers do have a gift but mix the lies with the truth. If they tell you let's say 6 details about POI and you can verify that three are correct it doesn't mean that all the rest are right as well. They may simply fill in the lines or misinterpret the info they get from their tools, visions, or guides (assuming they genuinely tap into these sources).
Try not to overanalyze things so much, just wait to see if her final prediction comes true or not.