So in the beginning, I preferred phone readings and now I am quite enjoying chats. I mostly use chat when I need a quick pick me up and I'm at work and unable to talk. It usually happens to me about once or twice a month. If someone comes highly recommended and is only available through one form, I will still try them out. Zadalia is chat only and she admitted she was confused with the influx of information and that's why I told her that I had asked if she did phone calls for that reason. Lotus of Love does both but I see most people getting chats. I have only communicated with her on the phone and will continue to as she is super sweet and friendly and the calm demeanor helps.