Metaphysical, Spiritual and Psychic Discussions > Keen.com
Keen/Refunds?
BellaLife:
Does anyone know if Keen offers refunds if you are not happy with a reading?
jdd2003:
They do, but you need to one star the reader and email them asap....I think it's like 48 hours or so. Go to customer satisfactio n to email them (or satisfactio n guarantee it might be called) and just explain why you want the refund. Sometimes, I've had to email them a few times. Usually they're quick with refunding so if it's more than a few hours, email them again. Better to do that than not get your money back.
Scammedbykeen:
Call there customer service number 1-877-533-6435. They will refund immediately up to $25 and if the call is within 72 hrs. Also you get one refund every 30 days.
BellaLife:
Thanks Scammedbyke en!
NewHealthyStart:
Just hope for a good customer service person, the last time we called, the guy we got was a jerk.
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