I had misplaced my wallet, looked everywhere without luck. I was in a panic called Mark, he told me I dropped it on the sidewalk and a latino woman (hardly any in the city I live in) pushing a stroller had picked it up and stole the contents. I called Gail, she told me not to worry it will turn up, and said it is in a drawer/closet with offwhite laminated walls or something like that. Found it later in a cupboard matching Gail's description. She is phenomenal for locating lost stuff and will not let you give her any info, works purely on her own.