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Does this mean that prior to your emailing this, they had access to much more information? [/quote]
It was my understanding before this that they couldn't see anything.. you had to tell them who you are when calling etc.
I called initially to ask - because one reader said my name when I called and asked "who is the capricorn" (which is a fake B'date - but down as my star sign on the system) - I got suspicious... I told her that I was not a capricorn but was listed in the system as that - and she back peddled and said - oh no, I know it's not you ... etc.. but do you know one ...etc
Anyway - I called CP - and CS told me they couldn't see anything...
I didn't believe it - and when talking to a trusted psychic - she told me she could see my name in the queue so knew it was me....
So I emailed CP and asked - and that was the reply... It's a new system - not sure how long it has been in place - but they can see at least, your name and starsign/DoB...
I emailed back and told them it needs to be disclosed on the website - we pay a fortune to talk to the psychics, and if they want their reputation to stay intact, then they need to be upfront..