I honestly think many readers are bitter and have a serious disdain for their callers. Rather than being grateful to them and seeing Keen as an income blessing, it seems like they view their callers as being more of an annoyance than anything else.
I know! I know! I have definitely gotten that impression from some of them. And I wonder why they keep doing it if they feel that way about it, or leave the caller feeling as if they do.
When I spoke with Sweet Psychic recently it was such a breath of fresh air. She was so positive, I felt like she was connected to something so strong and good it just lifted me right up along with her. And it felt like a grounded positivity, not the kind that gets shattered by hearing the least little bit of negativity, lol, unlike how some of these readers come across. I want to be like that. I deal with the public in my job and it's hard to stay upbeat.
Yes, I'm sure it gets frustrating having some callers not just want, but demand, the reader go above and beyond, but, as I've said before, some simple customer service and customer reward can go a long way.
I remember, years ago, when I first came on to this board, there was a thread about being given free minutes. One of the psychics (I can't remember which one) who had been mentioned on the thread, created an account and started defending herself. She said, "I don't give out free minutes because I'm not running a charity." And I remember thinking, wow, big mistake on her part.
Yep! I think the same thing, BIG mistake. Those free minutes can do a lot to help customer relations. I've never looked at it as a pure freebie because it has so much potential to benefit them instead of us. I mean worst case scenario it can keep a caller hooked and calling back so they spend more money when they maybe shouldn't be. It's hard to pass up something free, it's a form of advertising, and it can smooth over a problem that might have warranted more than the freebie.
With someone like Sincerity, it seems as though she lucked out. Her business is thriving because of threads like this. This month, I talked to her twice and spent around $100--thanks to this thread. If there are people like me--who are willing to buy into the hype with the hope she really is gifted--then no wonder she's not doing follow-up e-mails or being generous with her time. She doesn't have to be because there are plenty of people willing to pay her who won't ask for more.
Ugh, yes, this is exactly why the hype annoys me. A reader doesn't have to try so hard if they have people lining up non-stop for readings. And when I read people hyping a reader I want to ask...uh...do you realize what you're doing might backfire on you? It can put so much demand on them that they can't keep up, or it can make them take their customers for granted and get lazy.