Does California psychics keep notes?

[sexyp]

Does CP keep notes like Oranum? I have had 3 readers mention one state for me in my readings and so wanted to know if there is a database where they keep notes on clients for readers to access

[littlepinkcat]

I'm going to throw something out there, judge for yourself. I have worked in call centers in a different customer service field, it is standard practice for the company's safety to record and document calls in the case of legal action, threats or credit card chargeback investigations. I greatly suspect all of them are required to do this, I've thrown some repetitive items into the last few calls over the past year and it is pretty clear at least three were reading previous notes because they all switched back to an old dateline I was given for an event. I also suspect they are trained to do this to get potential debunkers or problem callers off of the line.

[Joy]

I actually inquired. I was told that only the customer service calls are recorded but the calls with the psychics are not. If they decide to record the calls with the psychics, they have to add a warning (more like a consent option in this case) before the customer gets connected or they can be sued very effectively.

[Anon]

All calls would be recorded incase of any disputes, I presume. However, there should be a confidentiality clause/policy but, if any are friends it's tempting to compare.

salvadoredalli - how did you find out!

[MikeNY]

Has anyone had an impossible prediction happen?