Idk, I tried it after reading this thread using incognito mode. And it didnt work because "the device ID was blocked." I don't use PS that much, but when I went to update the new account I saw the recording feature. I thought it was a feature for us, but, it's not. It's for "quality assurance purposes" 😒😂
I stopped using them months ago when they told me they needed my ssn to verify me after about ~$200 in calls. They said my credit union didn't participate in some type of verification method and that I needed to give my ssn to continue using that particular debit card.