Yep, that was me 🙋🏽♀️ Steer clear of this guy. I was FINALLY able to get my money back after going back and forth with the rep from Bitwine. He would tell them he sent the refund, then they’d email me saying he did, but then I’d take screenshot after screenshot saying “No, look, he’s lying” and they’d be like “oh you’re correct. I’ll reach back out to the advisor again.” Then he would only send a partial refund. Ugh, it was a mess. It took him 3 months to comply to Bitwine’s request.