I think a lot of the issue is scheduling. It's such a pain in the butt working independently. If phone software that facilitated call backs were more common/inexpensive, I think it would be more tempting for readers to work independently.
Yeah v true. I'm sure there must be options though..
I'd do anything to get away from Keen as a platform .. I hate Keen with a passion. They're like a bank - taking a cut wherever possible..
Even as an international caller, if I call direct and choose an advisor by their extension number, I'm still charged an international premium for per min rates. Ditto if I do a "chat" with an advisor - doesn't matter that there is no call involved, and it's over the net - international call fees are charged. They are robbers IMO .