Based on what I have read in the thread, she seems to be hit or miss just like Kisha and Yona. God-awful for some and spot on for others. I think the advertising hype u referred to always catches up to the fake ones eventually. Like ALWAYS!! Karma always gets them. I think any hype Cookie gets is based off results users get. And to be so popular with such God-awful customer service also speaks to her gifts as well. I mean, the torture users put themselves thru for months, having to keep their phone on at night and having to take it with them to the restroom and while in meetings at work, hoping they dont miss the call.... she couldnt have lasted this long if there wasnt something special there I think.
Have you ever tried her?
I dont know if its really customer service thats her issue. I know we hear of these stories here on the board of people missing calls - but from what I gather its the main issue - but that issue isnt all with her.
With Keen, everyone should get a notification text before the call and since you are in a callig Queue - she will call when you are next in line.
Anyone who is in a call queue with any advisor should be aware of this since it isnt an appointment.
Now as far as her missing appointments and such - thats on her. But waiting for months in a call queue isnt really her fault if someone misses the call. Usually people are busy or whatever because she can call at random times but you should be watching the queue.
Ive never missed a Cookie call in the 2 years Ive read with her. She has been hit or miss but mainly a hit for me up to 90 percent accuracy even if she mixed stuff up - it still happens as she says.
Im curious why comment on this user if you've never used her? lol
I get the hype because Ive used her and yes she can mix stuff up like everyone else but compared to a bunch of other fake readers out here - in my personal experience what she says happens in some form or matter.
Im just not getting why she seems to be to blame for bad customer service when it appears to be 2 fold.
I dont feel she tortures users - she cant help how long her queue is - its insane. Who else has a queue of 80+ ppl? Yes there is something to her for it to be that long I'd think. But because of the fact there are sooooo many trying to read with her, and people miss her calls, well thats on them.
I made a special loud ring tone for Cookie on my phone and thats mainly why I never miss her lol (not that people have to do that) but because she can call at random times thats how I can catch her.
Id put her at 90% accuracy - shoot or more for me. Ive even copied detailed parts of her readings in my personal story thread "The End"...and yes its unacanny the things she can pick up or see (even if its with a different person lol).
Actually hun, you only get a text notification if u live in the USA..So people like me got nothing..
Also I was number 1 on her list for almost 4days !!! Even if I got a text on friday, she still called me on Tuesday 3.30am my time!! I mean, if I didnt wakeup coincidentally 5mins earlier, I would have missed her call for sure after 2months on her waiting list..I live in a country 12 to 18hrs ahead of the states so because u never missed her call doesn't mean she wouldn't call someone else at 4am or 3am their own time.Are you telling me I shouldn't sleep for days just because I need to talk to her?
The point here is , she can fix this issue by listing her scheduled login times on her page..That shouldn't be difficult at all ..I honestly think her customers service is USELESS..
