I will just tell you from limited Bitwine experience, when a message comes in, you can’t get it, it counts against your ranking UNLESS you block it as spam. Now the task bar comes up every time to restart the computer so you could be logged in on accident. So if a chatter came in, I was doing something else, I had to block them so my ranking didn’t drop, declined chats are a Nono.
I hear it a lot on here and I’m 99% sure that’s what they are doing most of the time. Sorry if I ever blocked you ahahhahaha I was probably taking a dump.