PayPal denied my claim, so I reached out to Bitwine again and the rep said they’ll reach out to him again to ask for a refund.
It seemed like a real tug of war.
What reasoning did PayPal give for denying your claim and what reason did Bitwine give for allowing the refund?
This is what they sent me (mind you, I filed as “not as described” so I don’t see how they came up with this decision):
“We have reviewed this transaction(s) and are denying your case(s). This decision was made because our records show that the item or service associated with this transaction was delivered to you.”
No where did I say I never received anything lol.
As far as what Bitwine said, I have no idea. The rep just said she was going to reach out to him again and that was at the beginning of the month.
EDIT: just received the following email from Bitwine:
“Hello, I wanted to touch base and advise that the client has provided the refund.
Have a great day!”