Small warning about her timing: I adore Sue but like so many of them, she doesn't have a sense of length of the timing she gets. Something to remember if you're in an unhappy period because she may not know when the problem(s) will be resolved. This recently happened to me dramatically; she got a 10 around an issue but it was resolved two days later. She didn't know it would be so soon, nor does the 10 fit anywhere. She's highly accurate for me though, this is relatively minor overall. Just something to keep in mind.