This conversation would not even be happening had someone not felt the need to go and tell the reader people are talking about her and then sharing the comments.
That was so out of line, who ever you are.
I personally felt the reader's comments were excessive. She already told the client she wasn't the reader for her, but then she continues to talk about it?
Still, saying a reader sucks is not harsh.
Plus I do agree. I've never had a reader to tell me the time is almost up. They usually continue to read until the time runs out, not warn me they aren't going to be able to answer anymore questions. Could she not answer one more question within two minutes?
This would not be the reader for me obviously.