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Author Topic: Over charging  (Read 2515 times)

Offline Hillcam

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Over charging
« on: October 28, 2018, 12:01:04 AM »
Has anyone else noticed random Keen charges posting to their account since this new update? In the past few weeks I’ve had one for $59.99 and another for about $78 that have cleared my account and my last call totaled $9.00 on Tuesday of this week. Is this happening to anyone else?
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Offline jas

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Re: Over charging
« Reply #1 on: October 28, 2018, 02:15:10 PM »
WOW!!!  I hope you called customer service right away and demanded a refund.  I am checking my account but I don't see anything out of the ordinary.
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Offline Hillcam

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Re: Over charging
« Reply #2 on: October 28, 2018, 03:36:58 PM »
Quote from: jas on October 28, 2018, 02:15:10 PM
WOW!!!  I hope you called customer service right away and demanded a refund.  I am checking my account but I don't see anything out of the ordinary.

I called my bank to dispute the charges first. I also deleted my payment information and will more than likely be closing my account. If nothing else has put an end to my addiction this may be it.  >:(
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Offline jas

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Re: Over charging
« Reply #3 on: October 28, 2018, 03:41:06 PM »
I am trying my best to stop my addiction as well.
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