This site really isn't with the hassle of dealing with the Doug guy. I added $25 to speak to an advisor, had one career question. When they were answering, something else came up and you can't add money on the line. There's no way to message anyone, so you literally have to purchase more time. As I wanted to find out what she was saying, I went back to add $20 (the lowest you can add) and this automated message came up basically saying only one transaction per day and if I want to talk longer, to deposit $100, etc. yeah, no thanks. That's ridiculous.