While I don't know this keen customer you're talking about, I've definitely noticed others like her that keep getting readings, sometimes daily, and I feel so badly for them. I used to read with Faery Lady (first time I talked to her she was accurate when describing what a POI did for a living. It was something very unusual and she was specific, but then none of her predictions came true). I sometimes look at her feedback and see that she she still seems to be feeding false hope to people who call her all the time. They strike me as emotionally fragile and it's so sad.