minimum deposit is $10.00

[sharon]

Honestly, Keen tries everything to rib us off...

they send us offers...
---you pay the money but there is no offer... happened to me 2 times

and now the minimum deposit is $10.00.
---Why, since when??!

I did not call Keen since March, after I use this money I have left over, I will leave Keen.
Terrible readers, terrible portal.
I have enough.

[transplantnurse]

Ohh I had a read like 4 days ago I didn't see this ?i saw u can now make payments AFTER UR done talking..Their just setting all the addicts for failure lol

[mystery123]

Ya you can do seamless pay but if you try to add funds it has to be minimum 10 bucks..

[Dnj1984]

If you add over the phone there is no minimum;)

[Jewel101]

If you add over the phone there is no minimum;)

Good to know! Cant believe they did this.

[sharon]

Minimum deposit on the website is $10??
[/quote]

Appearantly yes...

If you add over the phone there is no minimum;)

I think paying over the phone is dangerous... I like to add before the call... I want to put my own limits...

[Dnj1984]

You can add before the call. Just dial 800-275-5336 enter your pin..press 4 for your account info then add.

You can dial in without being on a call..

[HornetKick]

You can add before the call. Just dial 800-275-5336 enter your pin..press 4 for your account info then add.

You can dial in without being on a call..

Excellent info. Thanks!

[transplantnurse]

I did the new option - get billed after chat/read..I GOT charged another $5.65 don't fallthe trap.they call it seamless pay

[Shayalay]

I'm confused...when I go to add funds on their site, it doesn't show a minimum. So if I tried to add less than 10 it wouldn't accept the amount?

Correct. You get a red error message telling you the minimum deposit is $10.

[HornetKick]

I did the new option - get billed after chat/read..I GOT charged another $5.65 don't fallthe trap.they call it seamless pay

What do you mean; There is a service charge of $5.65 for seamless pay?

[Sooshi]

they send us offers...
---you pay the money but there is no offer... happened to me 2 times

This happened to me too. Did you complain?

[Littl30ne]

Yup I saw that yesterday too. Unbelievable! We should be able to add any amount we would like to add.

[Shayalay]

I loathe this new rule. It just made me decide not to ask a quick question from somebody I've used a while who is particularly good with this sort of question. Besides which, now it means you can't or won't add just one more minute to get a final answer, at least not for anybody under $10/min. I mean, you could but I won't most likely. I'd bet they're losing money with this.

[Littl30ne]

Shayalay can't you add any amount before you start the chat though? Or is that now a minimum of $10 as well? I know if you want to add to your account in advance it has to be $10 minimum (annoying!!)