No judgement on my part. Multiple people said she's ill. I know people that are ill and it's a huge burden to them. What is normal to healthy people is a pain in the rear to them. I think it's cool that she is still at it even being ill. I can manage her not being organized. No one is perfect.
Hopefully she can connect to me when I call. She seems like she works for a lot of people and many are happy with her.
Good luck being in the queue. Since I dropped out I have not been able to get back in. So, for me that tells me that the queue is not moving again to open up new spots. Either she's taking limited calls or these people she's reading for are reading a long time with her. At $2.50 / minute I imagine the average read is probably 30 minutes +/- 15 minutes.