@HornetKick: No. we do not know how much money you have in your account. But we have a call monitor that tells us when you are calling how much money you have spent with us,(the reader) not on keen, just with us as a reader.
The rating you have given us (the individual reader) and how many times you have called us.
@Sooshi: we have a 60/40 split. keen gets 40%