I saw this post and definitely had to chime in; Oranum is very scammy. Please please please stay away.
I found them a few years back and gave them a try. I won't even get into the readings because there's no point. My biggest issue is with the customer service. I got double charged from them! I stupidly bought their $80 package of credits. The site had frozen while adding funds and charged me 3 times. The timestamps actually showed twice within the same minute (the original and then the double charge) and the 3rd charge one minute later. With the way the site had been set up at the time, it was impossible to charge within that short amount of time, and it was obviously a doublecharge. Or triple charge in this case. I didn't even use the funds because I realized what had happened. I reached out and they refused to refund anything. I emailed them a screenshot of the charges with the timestamps as it was so obviously a double charge. I asked them for a full refund of all charges and stated I was no longer going to attempt to get a reading as I was frustrated with what had happened. I received an extremely rude email back that told me that they would not refund any more money as they had already "gone against policy" by refunding even one charge and that they normally would not refund any charges, especially as I had "agreed to the charges". Well... I didn't agree to be double charged!
Luckily for me, I had used me paypal with this site and brought up a claim with them. The guy I spoke to from PP was super nice and was shocked the site wouldn't refund as it was obviously an error and you could tell so by the time stamps. I got my money back. But also received another email from oranum. Oh well I say. I'll never go back.
