If it was the same account but different names, then she can see the last time you contacted her but if it was a different account, she can't see anything about it. I've been blocked by readers too without ever contacting them before and I've never left a bad review on this screen name before. So there's no reason for them to block me except that maybe it was an accident. I also wonder if maybe my screen name is close to a screen name on the bashers list and they're just playing safe lol. Considering how many readers have done that, it makes me wonder what the deal is. But no, they can't see your number or your name or anything like that. There's a psychic down at the metaphysical shop I go to and she's sometimes logged into Keen during shop hours when she's slow. She was in the back washing her hands a couple months ago and her chat screen was going off. I looked at the monitor and took a good mental note of what it was showing so I can say that before they pick up the chat (and calls are probably the same info, if not less), it just says the screen name, the last time they contacted, another date I couldn't make out the title of which might have been how long the person was using Keen (because it was 2010 in this person's case and Rachel's only been reading since 2015) and then a dollar amount which I'm assuming is the amount they've spent on that particular advisor because in this case it was $0. I don't know what info they get after the chat begins but that's as much as my borderline stalking could get me on that day lol. I hope that helps a bit.