I think they briefly experimented with also having an "alternative" line...they had different kinds of help completely unrelated to the spiritual and the psychic. Need tech support? They had a category for that. Feeling lonely? Had that too...as you can see.
I guess some of them kept their profiles active. But I don't think that side of the service was being used much at all so they phased most of the accounts out or moved them over to some other Ingenio site (no idea if it still exists).