Perhaps my explanation isn’t streamlined enough.
The filters the readers have don't look people up. It would be a certain number of choices that they select on their end and once the client proceeds to call them, something from their account, (giving a reader a 1-star for example) was flagged because this filter was selected and because this might be one type of caller readers wish to avoid, the caller's account would be blocked.
The caller’s name change or the reader’s name change has nothing to do with a filter. Filters are attached to the individuals account.
As an example: if you’ve ever used an online dating site, it also has filters, which you select once you set up your account. You can choose a certain height for a guy, distance to where you live, common interests, certain income, if he has a car, etc, so that the system doesn’t send you any prospects with certain criteria that you don’t want; such as a guy under 5’8, guy with children under 18, guy with tattoos, etc. This is how filters work.
True. I can't prove anything, but why would proof be necessary since Keen already has filters in place, when you search for a psychic. Many sites have them, you know. It's the algorithms that are populated when you create a search on a website.
To say Keen has filters should not necessarily freak people out - it's too overly simplistic to have that sort of effect, I would think. It’s just an observation per se, not a do or die, site shutdown situation.
